[Resolved]  Flipkart — flipkart sent 4 gb phone instead of 6 gb phone, and are now refusing to replace it with the right phone

Website:

www.flipkart.com

Order: nov 14th
Delivery: nov 15th
Asked for replacement as they sent wrong cheaper model: nov 15th
Replacement rejected: nov 18th - without contacting us, and completely illegally. They sent wrong product. They should replace

Order no: od[protected]
Rejected replacement - replacement id:
[protected]

Bought a xiaomi 6gb model phone for 17, 000 inr

Seller truecommerce via flipkart

They sent 4gb phone instead of 6 gb phone

Asked for replacement

1) didn't contact us
2) took 72 hours instead of responding quickly/updating quickly
3) instead of calling us they just rejected replacement

If you have sent a 4 gb ram phone instead of 6 gb ram phone and we've done replacement request same day as delivery, then on what grounds is the replacement being rejected

I am a blogger with 1.15 million daily active readers. I'll make sure each one of them knows you sent the wrong phone and are rejecting replacement offer