[Resolved]  Flipkart — flipkart sent me wrong item and denied to accept return

I have ordered mi 5 phone with golden colour but flipkart sent me black... When i tried for return system was not accepting just after that i called customer support they told me to wait and again and again i tried for this and they denied and now my 14 days period also ended i have no choice left from my end... Whst can i do i want my return any how this is mistake of flipkart i[censored] guys can't run or handle such issues then why you promise customer for best support... I have incident in[protected]
For {redmi 5 (Gold, 32 gb)} this is one of i get such three tickets from flipkart senior support but none of them give me any solution..
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Dec 23, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Nov 19, 2018
Updated by Abhiraj malviya
phone is redmi 5 gold 32 gb
Verified Support
Nov 22, 2018
Flipkart Customer Care's response
We will revert on it.
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