[Resolved] Flipkart — flipkart sent wrong product | |||||
Recently i purchased a blackbery phone with order id: od[protected]. It has some serious issues /complaints 1. I ordered white colour, but i received black 2. The phone seems refurbished or duplicate phone, because inside the phone. I can see someone wrote something with sketch/marker pen. In the flipkart site not mentioned it is refurbished or used that is Why i purchased simply and assumed it is new. 3. They did not mention mrp in the phone packet I have contacted flipkart customer care 20+times, they are sending me an irrelevant reply which is not related to my complaint and they automatically closing my complaint. They are talking about something cancelled ordered and giving details on that. But my concern is about delivered/ purchased product Due to this serious reason, i can say that flipkart cheated me. Hence my Demand is to refund full amount and i will return the product anytime According to your advice Attached the flipkart reply Regards, Ajamal Calicut Cell:+[protected] Was this information helpful? | |||||
Sep 18, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Aug 06, 2017 Flipkart Customer Care's response We will revert on customer complaint.
Verified Support Aug 08, 2017 Flipkart Customer Care's response We have interacted with the customer, informed that the recent request has been cancelled as our systems have observed a trend in customers purchase history that suggests that the items customer purchased are for reselling and not for personal use. This would mean that any new order cx attempt to place will also get cancelled.
| |||||
 2 Comments | |||||
Comments
Flupkart account is connected to my mobile number and i am unable activate the account. When i enter my mobile number it says contact customer care. When i try to contact customercare, it redirects me to flipkart app and again i end up seeing 'to activate account, contact Customer care'. Its going in circles, please help
Reply
Sir.kindly refer tx I'd:[protected]
For this above tx I'd amount Rs.1608 has been debited from city union bank but i received neither product nor money back.kindly look into the matter and do the needful. Thank you.
For this above tx I'd amount Rs.1608 has been debited from city union bank but i received neither product nor money back.kindly look into the matter and do the needful. Thank you.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46547
Pending
0
Resolved
25436
View all 46547 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information