[Resolved]  Flipkart — FLIPKART TRAVEL - Flight has been cancelled but amount not refunded yet!

Booking ID: FF[protected]

This is to inform that I have not yet received the refund amount initiated by GoAir for my canceled flight on March 20, 2020 (Date of Booking through FLIPKART) from CCU to JAI.

It has been many months since and I expected the amount to have reached to me by now. I requested Flipkart to kindly look into this matter but they haven't responded to my emails yet.

I have tried calling their travel customer care service but no one has responded. Tired of this, I called their regular customer care service and they have told me that they can't do anything regarding this matter. Such a pathetic service provided by one of the largest E-commerce platforms!

Treating loyal customers like this wasn't expected from their end.
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Jun 8, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Jun 03, 2020
Updated by rajat8027
This is to inform that I have not yet received the refund amount initiated by GoAir for my canceled flight on March 20, 2020 (Date of Booking through FLIPKART) from CCU to JAI.

It has been many months since and I expected the amount to have reached to me by now. I requested Flipkart to kindly look into this matter but they haven't responded to my emails yet.

I have tried calling their travel customer care service but no one has responded. Tired of this, I called their regular customer care service and they have told me that they can't do anything regarding this matter. Such a pathetic service provided by one of the largest E-commerce platforms!

Treating loyal customers like this wasn't expected from their end.
Verified Support
Jun 05, 2020
Flipkart Customer Care's response
Hi, We are sorry for the trouble you had to go through. However, we'd like to inform you that you can get in touch with the Flipkart Travel Desk on '[protected]' so that this can be addressed at the earliest. Your kind understanding is appreciated.
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