Flipkart — Flipkart working for their sellers satisfaction not for consumer satisfaction.

Address:

Mumbai City, Maharashtra

I ordered a Samsung B600BE battery.I received the order after raised complaint in customer care. but not received genuine battery i went to samsung service center they told me battery is duplicate.i called customer care and told all information they told dont worry product will replace within 6 days but after 3 days request has been cancelled by flipkart due to item unavailability.After called they told we will refund your amount i asked what about 15 days wasted and asked take action against your seller but representative not given any satisfy answer. i request to flipkart if seller dont have any original product then immediately cancel the order dont send duplicate product and its happened then take immediately action against that seller. After all its not about business you must maintain original quality and customer satisfaction.