[Resolved]  Flipkart — fraud and forgery practise on the big billion day on flipkart (order id: od[protected]

Address:

560037

Hi Team,

I want to register a serious fraud claim against the Order for a Samsung Note 9(Order ID: OD[protected]which I have ordered on 11th Oct during Big Billion sale from flipkart and price detail are as below:

Mobile price on website = 67900/-
Promotional discount= 3908/-
Exchange value - 6500/-
Pick Up charge Old handset = -100/-
final Amount for which the EMI will be applicable= 57595/ (6399.4 * 9 month)

Plus 8000/ discount - if I pay via Credit or Debit card with No cost EMI option(9 installment)

Now Come the Fraud-
1.) Yesterday I got the message and saw 57592/- has been debitted from my account and here is the question under which RBI guidelines you are deducting the amount from my account without my permission, I didn't gave the permission to deduct the complete amount from my account, Also Under No cost EMI why the complete amount is deducted.(Even though it is returned back after sometime)- Justify who gave the permission to deduct complete amount..??

2.)Now I get onother message today at 3:53 pm that ROI will be charged on the EMI for around 1.33% which was no where mentioned in the Flipkart website and I searched with all Terms and Condition in the SItes.

3.) The discount of 8000/- which is showing while doing order has been decreased to 3908/- and still I saw a 6000/- showing in the order.

I reached the Customer care and after the discussion they mentioned that they are transferring the line to seniour executive and disconnected the Lines.Now it seeem to be the fraud in the big billion day how they cheat the customer by showing something and giving something else.(Communication Reference No -IN[protected]­3)

Regards
Kamal dev
[protected]/[protected]