[Resolved] Flipkart — Fraud and scam by flipkart company

[Resolved] Flipkart — Fraud and scam by flipkart company

A Arpit Singh Rajput

This is pure harassment from Flipkart. I ordered 2 hand blenders but received only 1 and when I called customer care for the same concern they asked me to open the flipkart app and report the same issue as - Return product - missing item - write issue Hence I did that. I've got call recordings of the conversations with delivery boy and customer care executive too. I paid for 2 blenders and I got only one. Now the recent communication from the company says that complaint has been resolved and the flipkart app says SELLER has rejected this?? What kind of scam is this?? Is it too much to ask for as a customer?? I am attaching the bill mentioning the units I ordered. +1 photos Was this information helpful? No (0) Yes (0)
Apr 16, 2021 Complaint marked as Resolved Refund provided Flipkart customer support has been notified about the posted complaint. Jul 08, 2020 Updated by Arpit Singh Rajput order date :[protected] Name : Jhanavika Singh Verified Support Jul 10, 2020 Flipkart Customer Care's response We will revert on it. Jul 11, 2020 Updated by Arpit Singh Rajput They have sent a funny template mentioning they tried contacting me but couldn't reach. wherein my family and other people I know can contact me hassle free anytime but flipkart couldn't...harassment continues... Jul 17, 2020 Updated by Arpit Singh Rajput Am I suppose to commit suicide in order to have someone look into this issue?? Why are you guys harassing me? Verified Support Aug 09, 2020 Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your Philips HL1655/00 250 W Hand Blender with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 28 Jul 20 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell. Verified Support Apr 18, 2021 Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your Philips HL1655/00 250 W Hand Blender with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 28 Jul 20 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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