[Resolved]  Flipkart — Fraud communication

Address:500060

I have ordered mattress with reference number od[protected] which was scheduled to deliver on 29th may.

I am tracking with fedex since 24th may after i received the fedex tracking number.
I contact on 25th and asked why there is delay they confirmed there is issue with pincode of which the seller mentioned wrong and it was rectified.
I contacted immediately flip kart and conference with fedex and the pincode is rectified (Which was flipkart job but i have to it for them). I have been constantly contacting the fedex and flipkart about the delivery.
Fedex made promises that it will delivered today since 24th.25th 26th and on 27th and today (27th eve) they confirmed that it will be delivered on monday evening since sunday they don't work and yet i receive a text message stating we tried to deliver but looks like you were not available and we will re attempt. Whats wrong with flipkart they never contacted me from the day i ordered except me contacting them and yet they proudly send fraud messages and lie about the delivery. This is not only poor service but their integrity in market is questioned with their own doing. Flipkart customer service reps are very poor and fraud while committing to a client.
Vijay kumar
+6 photos
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Jul 1, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 30, 2017
Flipkart Customer Care's response
Will update back
Verified Support
May 31, 2017
Flipkart Customer Care's response
There was an internal follow-up made and product delivery arrangement was made hence customer agreed. But customer was not happy with the service.
Complaint comments 

Comments

Dear Customer,

We understand that you are facing issue and we are looking forward to resolving it. Could you please share your AWB number and contact number in order to assist you.

Regards,
FedEx Express.

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