[Resolved] Flipkart — Fraud communication | |||
I have ordered mattress with reference number od[protected] which was scheduled to deliver on 29th may. I am tracking with fedex since 24th may after i received the fedex tracking number. I contact on 25th and asked why there is delay they confirmed there is issue with pincode of which the seller mentioned wrong and it was rectified. I contacted immediately flip kart and conference with fedex and the pincode is rectified (Which was flipkart job but i have to it for them). I have been constantly contacting the fedex and flipkart about the delivery. Fedex made promises that it will delivered today since 24th.25th 26th and on 27th and today (27th eve) they confirmed that it will be delivered on monday evening since sunday they don't work and yet i receive a text message stating we tried to deliver but looks like you were not available and we will re attempt. Whats wrong with flipkart they never contacted me from the day i ordered except me contacting them and yet they proudly send fraud messages and lie about the delivery. This is not only poor service but their integrity in market is questioned with their own doing. Flipkart customer service reps are very poor and fraud while committing to a client. Vijay kumar Was this information helpful? | |||
Jul 1, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support May 30, 2017 Flipkart Customer Care's response Will update back
Verified Support May 31, 2017 Flipkart Customer Care's response There was an internal follow-up made and product delivery arrangement was made hence customer agreed. But customer was not happy with the service.
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