[Resolved]  Flipkart — Fraud found in mobile purchase

Address:New Delhi, Delhi

I am highly disappointed with the fraud done by one of this most trustful online shopping website"Flipkart.com". I was fooled by purchasing lenovo mobile order no- OD[protected] which was in sealed packed condition and was written brandnew, but once i started this mobile i found some photos clicked around 6 months back that was of the date 7th Nov 2014, these photos are already saved in photo album. Also invoice is missing with this packing of mobile, and when i asked cc person for invoice i was assured that i will get that within 24 hours. Now my point is how could you sold a used mobile to customer by saying brand new and in sealed condition? Who gave you right for this fraud? That means you send fake invoice to your customer for the purchase of goodsWho gave you right for this customer harassment ? Kindly revert, and answer me *ASAP *otherwise being a media person i am going to raise this issue in media as i have all evidences with me. *With Best Regards* *Niharika * *[protected]*
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Verified Support
Apr 12, 2015
Flipkart Customer Care's response
Spoke to the cusomer, she stated that she has got the replacement and issue has been resolved.Hence closing the case .
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46697
    Pending
    0
    Resolved
    25440
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information