[Resolved]  Flipkart — fraud - got a water bottle inside adidas neo shoes box

Website:www.flipkart.com

I ordered a adidas neo cloudfoam sneakers and got a water bottle, first i requested for call but no
Reply than i mailed a complaint and instead of that i got confirmation mail of delivery i called again and request the customer executive he takes my account detalis and promised me that i ll get my refund but in that i got a mail in which they write that the seller and delivery team has confirmed your delivery, so in that case no one from flipkart side assure me at the time of delivery that your shoes is in the box, may the delivery man is defaulted or any other member, i called so many times and they put on a 15-25 min hold everytime and after that told me that they are unable to help so if the customer service is not helping the customer than mr. Sachin bansal will help, rs 3457 is not a small amount
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Sep 8, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2017
Flipkart Customer Care's response
We will revert in this complaint.
Verified Support
Aug 08, 2017
Flipkart Customer Care's response
We are writing to you about your recent order for the Adidas Neo CLOUDFOAM ADVANTAGE CLEAN Sneakers. We’d like to let you know that your request for a replacement/refund of cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item to Customer with the product being intact.
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