[Resolved]  Flipkart — fraudulent returns/replacement policy

Address:New Delhi, Delhi, 110087
Website:flipkart.com

I bought Micromax spark 4g phone from flip kart .. I received a defective and damaged item which I filed for returns/replacement. After which they said they will send technician to my house to check the phone . The technician without checking sat in my house and ignored all my complaints and wrote good on his job sheet and made me sign it . I asked for another return/replacement request and they sent the same technician who claimed that it’s a trick by flipkart that they send technicians to bide time and will never replace ur phone and then they will say sorry the time for your returns policy is over . U need to contact Micromax service centre now . Flipkart is the worst e commerce site and makes a fool out of the customer making them a fool . The technician himself is the Supreme Court pré training done by flipkart and when he says good that means issue is resolved and ur returns request is rejected . The second time of the tech visit I did not sign instead wrote pathetic performance and damaged product but still according to flipkart the issue is resolved. From 24th October I’ve been calling twice a day and I get no help from these people . I would never suggest anyone to buy anything from flip kart . FLIPKART IS A FRAUD COMPANY WHICH LOOTS YOUR MONEY AND SHIELDS ITS SELLERS . THEY EVEN REJECT GENUINE PLEAS OF HELP AND DOESNT GIVE YOU ANY PRIORITY .CHEATERS THIEVES . It’s the biggest nightmare of my life
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Dec 11, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 09, 2017
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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