[Resolved] Flipkart — fraudulent transaction on my account

j_sheelwant

Address:

560102

I have found a fraudulant activity on my flipkart account today.
I got an sms otp number to validate rs 9999.00 transaction from axis bank account linked to flipkart account.

I have not made any transactions from flipkart for last 2years. I tried to check my flipkart account with my email id, it gives me an error that this account does not exist.
My old india phone number registered with flipkart is not in my posession as i am moved out of india.

Can you investigate and resolve the issue with flipkart immediatly?

It is frustating that flipkart donot have any customor care/grevience active phone numbers to report the fraudaunt activity from overseas.

Appreciate your action immediatly.

Kind regards
Jagannath sheeelwant

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Nov 13, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].