[Resolved]  Flipkart — freon gas is empty

Address:Chennai, Tamil Nadu, 600064

Dear flipkart,

I have purchased a new ac 1.5 carrier (Carrier 1.5 ton 2 star bee rating 2018 split ac - white (18k ester pro - 2 star/cas18er2n8f0, copper condenser) and delivered on 1st aug 2018. I got the delivery from ekart logistics.

After delivery, while installing ac we found the freon gas is empty. Then i have refilled. The amount spends 2100 rs.

Kindly help on this it should fill fully while packing??

Thanks
Was this information helpful?
No (0)
Yes (0)
Sep 13, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Aug 09, 2018
Flipkart Customer Care's response
Customer had raised a complaint that the freon gas is empty inside the product - Carrier 1.5 Ton 2 Star BEE Rating 2018 Split AC - White. Customer had installed the product from his end and customer wants to know whether the gas was supposed to be fully filled or they only have to fill the gas at the time of installation. We have interacted with the customer and informed to contact the brand regarding the same, customer agreed. Closing the complaint from our end.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46712
    Pending
    0
    Resolved
    25442
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information