Flipkart — fund holding

Azad Aboobacker

from Thrissur, Kerala

Address:

Thrissur, Kerala, 679562

A week ago i used "zestmoney" to get fund for purchasing new mobile phone and they provided a flipkart gift card worth rs 15348/-

And thereafter i added gift card to my flipkart account and ordered a product, but after placing order the seller rejected my order and told "i cant buy, because you not intend to use product for personal use". And my flipkart account was blocked.
Till now i am used my flipkart account only for my personal purpose.

My loaned amount is holding by flipkart, i cant redeem it and i cant access to my account for further procedures

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Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2019

Flipkart Customer Care's response Hi Azad,

We'd like to let you know that your recent order (OD[protected] has been canceled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account. Also, fro the gift card issue request you to get in touch with the original buyer for further assistance.

Sep 29, 2019

Updated by Azad Aboobacker Your system seem to got an error. Iam used account only for my personal use

Ok any way I don't want to login to Flipkart again BUT I want my GIFT CARD FUND Back

It's just holded by you for unjustifiable reason