[Resolved] Flipkart — Given fake product and fake offers

Bala1459

from Palghat, Kerala

Website:

www.flipkart.com

This is my order no’s OD[protected] & od[protected] I have purchased chevron back cover 2 weeks back they have send me product with no back cover with only stand I just made replacement but still I have not received the product yet if aim calling flip kart customer care they are giving ridiculous answers for past 2 weeks they are just playing with me we will refund the money but still I have not received yet I have called them more than 10 times but no proper response from their end they are just trying to cheat customers and looting money I request every customer plz don’t buy any products in flip kart

2nd complaint od[protected]
I have order this product on May 15th 2017 they have mentioned clearly buy above 2000 rps customers will get Make my Trip voucher of 2500 in this case I have bought more than 11k rps when I call them they told I will get only on June 30th 2017 yesterday night at 10 clock I have call their customer support they have just waited me in call more than 1 hour without my knowledge they have disconnected my call in this call they have promised me I will get voucher at late night but still I have not received my voucher only flip kart people doing this type of nonsense to customers they are trying to fool customers I ask you consumer to take action this flip kart and also no proper response from their end flip kart is big cheater

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Aug 5, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jul 02, 2017

Updated by Bala1459 This is the order no OD[protected] Flip kart wish-master has visited my home and get the product from me and he also received sign from me but he dint given me conformation mess after receiving my product he just called me at 2.39 pm exactly on an an July 2nd 2017 and get that product from after evening 5.30 pm he agained called me we are cancelling your request because he dint get mail from flip kart so far this reason we are cancelling the order even i explained that i have told regarding product issue with flip kart that i have received only back stand without back cover he s telling that we have not mail from flip kart again i told to him then why you people called me and get product from me for this question he was just blab erring he was giving rude answer that and all we don t know we will cancel the order even without returning the product he was just telling this type of words I called this no [protected] his name his Deva kumar he was taking rubbish with customer

After this incident i Called their representative but know response from their end and again i chat with Deepika i told her everything regarding this incident again asking me stories how can ve help you sir. This is the way flip kart and e cart is trying to cheat customers very badly they are trying to stole money from their own customers aim requesting consumer court to take action against these flip kart and ekart because of this aim very upset against this people flip kart and e kart are good thieves e kart is pick up my product from me and again they cancelling the products

aim attaching each and everything about my call logs wish master called me and get product from
flip kart has send sms to me for picking up product but their wish master after getting product from after 4 hours he s telling that he dint receive mail from flip kart this is the big game they are playing with customers plz take severe action against flip kart and e kart and ask them to refund my money now i was very upset about that guy who has spoken rudely with me in e kart and flip kart
This is the complaint no they have shared yesterday but today they are playing with after getting the product
my complaint no
IN[protected]

Verified Support

Jul 04, 2017

Flipkart Customer Care's response Our team is working on this case. We will get back to the customer with an update on it.