[Resolved] Flipkart — giving defective product again and again | |||||
Dear sir I placed my order on filipcart for redmi note 4 which received by 25/09/2017. While putting the sim in sim card slot that could not read and attached photo also below than placed complainant to replacement. They have given new device against first by 27/09/2017. But this is also defective with mic voice not coming properly than talked again to them that got replied have to service center. They are selling defective models with defective new device why consumer should go service center. I should get ok model. If mobile is used than acceptable to service center but new brand does not make sense. Please help me to my cash refund. Was this information helpful? | |||||
Nov 3, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 02, 2017 Flipkart Customer Care's response We will revert on this.
Verified Support Oct 02, 2017 Flipkart Customer Care's response The customer complaint about the defective device. We would like to inform you that if one replacement has already been provided, you will be directed to a brand service center to resolve any subsequent issues. Please coordinate with brand for getting product serviced. Hence closing the complaint.
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 2 Comments | |||||
Comments
Why should go to service center with new brand product. I need cash back because can not trust at your brand .
With new product at least should go one year just explaining more it is not small amount Rs.10999. for me .
It is request to here forum please help me to cash refund.
I hope that will get solution soon.
With new product at least should go one year just explaining more it is not small amount Rs.10999. for me .
It is request to here forum please help me to cash refund.
I hope that will get solution soon.
Sandeep___'s reply, Oct 8, 2017
Flipkart is going to send Technician to check my mobile. No refund yet.
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