[Resolved]  Flipkart — highly frustrated by your service: od[protected]

Website:

www.flipkart.com

This is my same cmplaint for the same profduct which has not been resolved yet. The refund is pending from past 28 days when it was promised within 24 hours. Flipkart suddenly wakes up on 17th asking for my bank details, when i tried to provide the same beforehand they refuse to take that. Now on 17th i was fake promised for the refund by max of 5 days, which as expected by the lazy behavior from flipkart, not even that nobody even bothered to call to reach me. And after sending couple of emails they start mentioning that they tried reaching me on my old number which i have removed from flipkart account and enetered a new number 1 month back. Not only that after when i replied to call me on my ongoing number they again called me on my old number. On calling back the customer care simply says they simply said they tried to reach me on my new number. So in email they try to reach me on my old number and on notes they put my new number (Not sure what game is being played). The story didn't stop here on being asked to transfer the call to the superior, the customer care guy promised that his manager will cal me within 5 mins but again as usual no call back in 3 hours. Now i am not sure when i am going to get my refund. I am without phone and money from past one month. So i don't want any apology now. I want my money back. Don't keep customer's money to multiply your annual interests.

Below is the example of mails

Hi priyaranjan,
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We've been trying to get in touch with you on [protected] about apple iphone 6, but weren't able to reach you.

Please let us know if we can reach you on another number or a convenient time between 9 am and 9 pm by replying to this email.

We look forward to hearing from you.

Regards,
Yuvraj singh
Flipkart customer support
Your query[protected]:56:42)
Hello vickey,

Not sure you did you try to reach me on [protected], when i have already
Registered my new number [protected] on your flipkart portal also on the
Below email. I have been communicated on this phone from past 1 month i
Suppose.
Please call me on [protected] asap.

Regards
Priyaranjan chatterjee
[protected]
Flipkart customer support[protected]:12:10)
Hi priyaranjan,

We've been trying to get in touch with you on [protected] about apple iphone 6, but weren't able to reach you.

Please let us know if we can reach you on another number or a convenient time between 9 am and 9 pm by replying to this email.

We look forward to hearing from you.

Regards,
Vickey jangid
Flipkart customer support
Your query[protected]:28:01)
When am i going to get my refund. Please respond at least. Is this kind of
Support you give. Support is terrible.

Priyaranjan chatterjee
[protected]

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Regards
Priyaranjan chatterjee
[protected]