Flipkart — Hitachi 1.2 Ton 5 Star Split AC Copper

Address:	Ahmedabad, Gujarat, 382210
Website:	www.flipkart.com

Order ID: OD[protected]
Product: Hitachi 1.2 Ton 5 Star Split AC Copper

I have to pay installation charges (4, 380/- Rs) although filpkart offered me 251/- standard installation

Normally Customer assume that extra cost of copper wire, drain pipe extension, plumbing., wiring etc. would be market price or little more.. but your service engineer heavily overcharged me.

Service engineer of Flipkart/Hitachi has heavily overcharged me for row material used in installation. I had paid 2x-5x for each. example he sold me gray drain water pvc pipe of 100 Rs (5 Rs x 20 feet) for 600 Rs (30 Rs x 20 feet)

According to flipkart product page note for standard installation includes drilling of hole in Brick wall for taking out the pipes. But Filpkart service engineer charged me 250 Rs saying its RCC.

Fitting charges 1000 Rs (Flipkart says 251 Rs)

Two times I complained Flipkart, Flipakart raised ticket of return/replace. - Both times flipkart cancelled.

Flipkart has amendment of extra charges Not covered in installation:-Out Door Unit Stand. Extra copper wire if any. Drain Pipe extension if any. Plumbing and Masonry Work. Wiring extension from Meter to site, Power point/MCB fitting and any other electrical work, Carpentry work. Dismantling/Shifting of Old AC's Masonry, Core Cutting Fabrication and Electrical.

But nowhere Flipkart has mentioned that service engineer will charge 2x to 5x of not covered in instillation to fulfill his own and/or Filpkart's dream and wishes.

Money is not growing in tree, I want justification of my hard earned money. I will go to court for overcharging me.

I am asking for installation charges justification as I have valid bill of AC and installation service, I am collecting evidence to present in consumer court (Consumer Protection Act, 1986) against flipkart and his service engineer who did installation at 2x-5x cost of materials used in installation after selling me AC Online.