[Resolved] Flipkart — how to get a refund when payment was unsuccessful but money debited from sbi account through net banking

smitarani sethi

Address:

Flipkart

I have ordered pristine multipurpose induction base steamer stainless steel steamer on flipkart through order id - od[protected] and paid rs. 763 for this through net banking on 19.06.3020.
The same amount i. E. Rs. 763 has been deducted from my sbi account with ref#igaiutjza1 on 19jun20.
Still it is showing payment unsuccessful.in the meantime more than 9 days has been passed but no refund has been received and flipkart is not resolving the issue. Please reslove the issue

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Aug 15, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2020

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your PRISTINE Multipurpose Induction Base Steamer Stainless Steel Steamer with order ID OD[protected]. We would like to let you know that seller has not received a payment for your order. Hence, request you to get in touch with the bank for further assistance.