[Resolved] Flipkart — Hp laptops regarding i5 10gen

Bbroy

Address:

Porbandar 360575

Sir i had purchased a hp laptop from u on 06/08/2020 but got with a DOA Keyboard .Since than still begging for a replacement. My order id is
OD[protected]
look in to the matter. Every time i call your call center get the same answer yr issue wld be sorted soon this is not done consumer suffering because of yr executives. Please can't replace it then refund me.

I have DOA letter.

+1 photos

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Apr 20, 2021

Complaint marked as Resolved

thanks

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2020

Flipkart Customer Care's response We will revert on it.

Aug 26, 2020

Updated by Bbroy No one can contact me please give my money

Verified Support

Apr 21, 2021

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your
HP 15s Core i5 10th Gen - (8 GB/512 GB SSD/Windows 10 Home) 15s-du2078TU Thin and Light Laptop with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 49990/- has been completed on 29 Aug 20 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.