[Resolved]  Flipkart — htc one a9 (opal silver, 32 gb) phone

Address:560034
Website:www.flipkart.com/order_details?order_id=OD212308352567145000&src=od&link=order_number

Purchased the product 'HTC ONE A9 (Opal Silver, 32 GB)' with Order ID : OD[protected].

I received a different product with 16gb of storage and 2 gb of RAM.
More over the camera is not working. Later on, i came to know that the product IMEI number is different than the one in the invoce flipkart sent.

The same was confirmed by the vendor but the replacement is keep delaying. Currently the product is not available and they are not willing to give the money back of Rs ₹13, 107.

Order ID
OD[protected] item)
Order Date
Sun, May 13th '18 9:53 PM

The incidents i raised with Flipkart customer care for return/replacement

Incident: IN[protected]
Incident: IN[protected]]
Incident:IN[protected]]
Incident: IN[protected]]

I have not received any response from them so far and i am without a phone right now. Kindly help.
+3 photos
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Aug 4, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2018
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Comments

Same happened with my order. They gave bill having wrong IMEI number and Lenovo set which was out of warranty

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