[Resolved] Flipkart — htc one a9 (opal silver, 32 gb) phone

 
2 Reviews
 ANSA JOY on Jun 19, 2018
Purchased the product 'HTC ONE A9 (Opal Silver, 32 GB)' with Order ID : OD[protected].

I received a different product with 16gb of storage and 2 gb of RAM.
More over the camera is not working. Later on, i came to know that the product IMEI number is different than the one in the invoce flipkart sent.

The same was confirmed by the vendor but the replacement is keep delaying. Currently the product is not available and they are not willing to give the money back of Rs ₹13, 107.

Order ID
OD[protected] item)
Order Date
Sun, May 13th '18 9:53 PM

The incidents i raised with Flipkart customer care for return/replacement

Incident: IN[protected]
Incident: IN[protected]]
Incident:IN[protected]]
Incident: IN[protected]]

I have not received any response from them so far and i am without a phone right now. Kindly help.

htc one a9 (opal silver, 32 gb) phone
htc one a9 (opal silver, 32 gb) phone
htc one a9 (opal silver, 32 gb) phone
Complaint marked as Resolved Aug 4, 2018

Complaint Status


[Jun 20, 2018] Flipkart customer support has been notified about the posted complaint.
Verified Support
Flipkart Customer Care's response, Jun 26, 2018
We will revert on it.
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

Same happened with my order. They gave bill having wrong IMEI number and Lenovo set which was out of warranty

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    Flipkart - htc one a9 (opal silver, 32 gb) phone