Flipkart — I am complaining about product exchange

Address:

Kutch, Gujarat, 370001

I ordered a mobile phone with old mobile phone exchange. My product was proper and satisfying every terms and condition for exchange. During the time of delivery, the person rejected product exchange without any specific reason. I demanded the reason for rejecting the product exchange in writing then also he denied. Even i mailed for the reason to flipkart, they also denied.

I paid the difference of amount on the same day because the new product was important to me. But i paid because their person rejected my product exchange without any reason.

Terms and conditions mentioned by flipkart, was not obeyed in proper way.