[Resolved]  Flipkart — I am totally unsatisfied with purchase

Address:

New Delhi, Delhi

Dear Flipkart Team

Sorry to say i am totally unsatisfied to purchase product i.e Karbonn Handset from Flipkart.
All detail of Product is attached for your reference, so pls.assist me.
Handset:-Karbonn A50s
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I bought a handset Karbonn A50s on dt 14/06/2014 and received on dt 18/06/14. But when i used it from day first its Battery heating and drinking problem. Every 2 hrs.need to plug it.
Then i visit to my nearest Karbonn authorised service point M/S Laxmi communication Sonepat. Their official person told me that this product Karbonn A50s warranty is not showing in system and we can not treat as warranty. They advice me to either call to flipkart or send it to Bangalore.
I can't understand my fault, either i should not purchase via Flipkart or not faulty Karbonn product.
Overall flipkart cheat with me. Forward Faulty and without warranty product.

So kindly let me confirm what to do either go for consumer Form or will you replace/refund it.