[Resolved] Flipkart — I have not received starter kit with oven

savita11

Address:

Pune, Maharashtra, 411014

First of all thank you for punctual delivery and product is absolutely in great condition, i have ordered morphy richards oven and i received it on 26th sept 2017 but i did not got any starter kit with oven, it was mentioned that product will come along with starter kit, i called to customer service i spoke with lady called nikita she told me person who will come for demo will give you starter kit, i had call with guy too he already late for demo and he said we wont give any starter kit.

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Dec 12, 2019

Complaint marked as Resolved

Hi Flipkart team thank you for prompt response, appreciated.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 09, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Dec 12, 2019

Flipkart Customer Care's response Hi, We are sorry for the trouble you had to go through. We are writing about your product Morphy Richards 25 L Convection Microwave Oven. As per the previous discussion with the team, we'd like to inform you that an amount of Rs.700/- is been added by the seller to the Gift Card section of your Flipkart account for the accessories of your product. This amount is having a validity of 1 year and you can use it to purchase any product on Flipkart Website. Your understanding is appreciated.