[Resolved] Flipkart — I have not received the product which i was ordered | |||||
Hello I have ordered "GKG Canvas Car Cover For Hyundai Eon" order number Order Id: OD[protected], The product that is shown onscreen is not the one which i have been delivered then i request for replacement and they sent me again same product which is not related as shown onscreen. I got the product with different brand name, different materiel, different Specification. Please find the details about the product: Seller Name: delhideal . 1st time Order Date: 14 October, 2015 12:26 PM 2nd time requested for replacement: 21st Oct 3rd time requested for replacement : Mon, 26th Oct Thanks Pawan Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Oct 27, 2015 Flipkart Customer Care's response Spoke to customer and informed him we can offer him refund as a resolution as even the replacement delivered is a wrong item. Customer wants replacement only.
| |||||
 1 Comment | |||||
Comments
Today i again received replacement but again got same fake one and not the original. i have wasted almost 1 month in this process and feeling depressed.
![]()
![]()
![]()
![]()
![]()
![]()
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46712
Pending
0
Resolved
25442
View all 46712 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information