[Resolved] Flipkart — i have order a nikon dslr camera but i have received a brick and a battery.

Jayashree patra

from Kolkata, West Bengal

Address:

756001

Dear sir

I have order a product having order no od[protected] on date 30-july - 2018 nikon d3400 dslr camera body with dual lens: af-p dx nikkor 18-55 mm f/3.5 - 5.6g vr + af-p dx nikkor 70-300 mm f/4.5 - 6.3g ed vr (16 gb sd card + camera bag) (Black)
. I have receive the product today but unfortunately when i have open the product it is completely different product 1 no brick and 1 no of battery in the box. So i’m immediately raise a complain call to your customer care one of your apprehensive communicate and take a complaint. And he promise me he handover the complaint to his senior department and try to resolve the complaint asap.
Then i have receive a mail from flipkart that we would like to let you know that we're working closely with the seller to resolve your issue. A specialist from our team will be contacting you on your registered mobile number [protected] in the next 12 days between 9 am to 9 pm to get additional information. Please note that the seller will not be able to fulfill your request in case these details are not available.
So i inform you sir this he take a long period of his investigation so kindly take a necessary step for me resolve the complaint as soon as possible.

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Sep 6, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 05, 2018

Flipkart Customer Care's response We will revert on it.

Aug 06, 2018

Updated by Jayashree patra today a call coming from flipkart unfortunately when i'm take the call the call is automatically disconnected then i'm many time call this no but the no is not connected.

Aug 10, 2018

Updated by Jayashree patra Dear Flipkart,
Today a Ekart wish master is come to my house and check the all details and take photo copy of the product & his packaging and he say the product was delivered me Ekart through his Vendor he say he think the vendor boy doing this type of work.
But sir today i'm get a call from your flipkart and he say the was delivered me the seal pack product and the complaint was close. sir i want kindly take deep investigation of my inquiry and then get the result. because when i'm purchase a product i'm order the product from flipkart so this responsibility of flipkart he take a depp investigation not depending on his seller and if seller is day no then flipkart say no. so i request you kindly look the this meter and get me a better result.

Thanks Regards
Jayashree
order no - OD[protected]