Flipkart — i m complaining about the refund amount which is still not processed even after almost 40 days.

Address:

B-215, Block B, Phase-2, 201304

Hello there,
I booked tickets for baghdogra to goa for 27th of oct and the flight got cancelled, i got the offer for another flight the next day, exactly by 24 hours later. The booking id was: ff[protected] i had to reach goa for emergency work. Flipkart call agent said your refund will be processed as we cannot provide tickets for another flight. I never expected this kind of response from your flipkart travels. I told the agent that i need refund or book me another tickets for the same day but i got nothing. The guy on the custimer support told me that the whole refund will be processed in a week and now i got a mail about getting a refund of rs 4000/-. When i had conversation with the airasia customer care they said that flikart travels agent has to confirm, the full refund not them. I've been completely harassed and mentally disturbed with your behaviours. This is my final warning for you all. If you do not process my full refund under the terms, i will go for some legal actions and trust me this will be bad for you all. I am sorry to say all this stuff but you guys being a major company had such pathetic staffs and employees who do nothing but harass us. Airasia kicks me to you guys and you do the same. Lets get to the point. I've attached the pdf of the ticket, called 27 times already. The guy who was talking to me from flpkart travels is: sachin mendotia employee id: 13387 and other guy was ashutosh senior executive and finally the third guys was vinod kumar. These were your guys and airasia guy was arshad. Airasia have already said that you guys, the flipkart travels is responsible for this mess.
Moreover, aisasia had finally sent me the refund confirmation mail which is attached.

Regards
A guy harassed by flipkart travels
Prasun anand