Flipkart — I ordered vivo z1pro mobile but I received different product but flipkart don't replace it.

Flipkart — I ordered vivo z1pro mobile but I received different product but flipkart don't replace it.

P Papay Goswami from Mumbai, Maharashtra

I ordered Vivo Z1 pro Mobile from flipkart ( order id:OD[protected]but i received only two rin soap when i open the package. So i request to replace the product but flipkart rejects my return request two times. My money was deducted but i don't get Mobile .Even after return request rejection return page are blanked. My email address is gpapay.[protected]@gmail.com. I request to solve my problem. +3 photos Was this information helpful? No (0) Yes (0)
Flipkart customer support has been notified about the posted complaint. Verified Support Aug 21, 2019 Flipkart Customer Care's response Hi Papay, We are writing to you about your recent order for the Vivo Z1Pro (Sonic Blue, 64 GB). We’d like to let you know that your request for a replacement cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item to Papay Goswami with the product being intact. Aug 21, 2019 Updated by Papay Goswami But i received different product. So please replace or refund my money. Aug 21, 2019 Updated by Papay Goswami The package was sealed but product was different in the sealed package.
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