[Resolved] Flipkart — I received faulty product and flipkart can not support me

Sanket Kanubhai Patel

from Valsad, Gujarat

Address:

A 21, Dharati Colony, Part 2, Narol Gam, Ahmedabad, Gujarat, 382405

I spoke with customer care executive
After received faulty product. My tablet getting heat after charging or using only for 15 minutes so customer care executive forcing me to use faulty product even I have Return policy period
They just passing time of Return period after that I don't have choice.
My Order ID OD[protected]

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Sep 8, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2019

Flipkart Customer Care's response Hi Sanket,

We're sorry to hear that you're facing issues with your I Kall N5 16 GB 7 inch with Wi-Fi+4G Tablet (White).

We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact brand authorized service center so that they will help you out.

Your kind understanding is appreciated.