[Resolved] Flipkart — I want complaint against old phone exchange | |||
I have ordered a smartphone from with exchange of my old phone. It has no scratches or dents in the phone body rest of a minor scratch on it. The flipkart wishmaster have checked all phone according after then he found a minor scratch on bottom right corner of phone. It see it very closely the minor scratch on corner & they refused to submit the old phone. Normally it was never seen anybody this type of scratch on phone. Actually flipkart want the old phone without use like a new one against your new phone. There is little scratches are made sometimes and that is not a big issue. Flipkart kindly check and confirm the issue on priority. Was this information helpful? | |||
Aug 24, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jul 20, 2019 Flipkart Customer Care's response Hi, Greetings from Flipkart! We are sorry for the trouble caused. We would like to inform you that as per the update received from courier service provide the product "Motorola One Vision (Bronze Gradient, 128 GB)" has been delivered on July 18, 2019 and the exchange product has been picked up. Hope this helps. | |||
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