[Resolved]  Flipkart — i want refund not replacement

I have ordered motorola headset pulse 2 but it's sound quality is not so good. There was pain started in my ears after 10 min o[censored]se n it's sound is too annoying as compare to other headphones. So i hv complaint to return my product n refund me but they are forcing me to replace. Why i'll take replacement... Because it is hazardous to my ear. Help me...
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Dec 10, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Verified Support
Nov 06, 2017
Flipkart Customer Care's response
We had interacted with the customer and processed refund for the same hence, closing the case.
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