Flipkart — ID blocked with false reason

So on 02.11.2021 I was unable to login and today 08.11.2021, I received a mail saying I do not purchase for personal use. This is a false claim by Flipkart . I live in a joint family, there are 20 members. Everyone doesn't know online shopping so the asked for help and i used to order it for them from my id. I don't think there is anything wrong in this. And "every item I purchased is in my home." Any executive from Flipkart can come and verify my words. Every purchase bill, insurance of appliances, Gift voucher, super coins worth approx 2000 is present in my id. I am requesting Flipkart i did nothing wrong kindly consider my request and unblock my account.
And this is the last try from my side. If i don't get unblocked I will stop purchase. And I think every customer is valuable.

my id - [protected]@gmail.com