[Resolved] Flipkart — illegal timings and fraud flipkart

Balaram Dharani Kumar

from Visakhapatnam, Andhra Pradesh

Address:

2-9-180/15 new Bharat Nagar colony, UPPAL, Hyderabad, Andhra Pradesh, 500039

Hello team, please check the website of flipkart where i tried to place a order and flipkart delivery guy is not picking the call and also the flipkart website did not mention that the product will be delivered at 7pm and while i was purchasing the product i particularly selected the time slot for august 4th -12pm-3.30pm
And when i spoke with the flipkart escalation team head - ritu was saying that the product cannot be delivered before 7pm and i particularly selected a time slot that means i have to manage my time and flipkart doesn’t value me and while speaking with ritu she disconnected my call and she kept me on mute for more than 7minutes and did not receive a call back

+3 photos

Was this information helpful?

No (0)

Yes (0)

Aug 4, 2019

Complaint marked as Resolved

My order is not yet delivered and I’m waiting When I tried to speak with delivery executive he’s not lifting my calls

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 05, 2019

Flipkart Customer Care's response Hi Dharani, We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has confirmed that the shipment of "Livpure LIV-PEP-PRO-PLUS+ 7 L RO + UV + UF Water Purifier" on "04 Aug 19''. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time.