[Resolved]  Flipkart — Illogical reason to not deliver product

Address:	Bangalore, Karnataka, 560034
Website:	flipkart.com

I had ordered a product on flipkart on 3nd october - lenovo phab 16... For an offer price of 7999... Order id - od[protected].
On 9th oct i got a msg that the product has reached the nearest hub (Thrissur).
I even checked on the app. And it showed that the product has reached the nearest hub (Thrissur).
And then without any call or intimation i get a msg at 841pm on 11th oct that the product has been cancelled. When i checked with the app. It said _ pincode address mismatch.

Now since i had orderd the phone, i thought i got a gud deal and dint mind looking for any other phones... I just patiently waited fo the phone to arrive.
Moto e 3 power which i had also orderd got delivered in 2 days.

All other products which i ordered with the exact same address arrived.
All other products which i ordered with the exact same address arrived.
All other products which i ordered with the exact same address arrived.
All other products which i ordered with the exact same address arrived.!!!

But for this product...

I called the customer care. Spoke to one mr. Divyank for about an hour. He said "sir i know its not your mistake, but i cant do anything"... Please reorder for the present price..10999!!
Please reorder for the present price..10999!!
Please reorder for the present price..10999!!

If flipkart has accepted an order, it is their duty to deliver the product at the ordered price.

If it is the mistake on the part of the customer, it is understandable. But in this case is is clearly the mistake of flipkart (Or partnering lodgistic company)

It is illogical that if other products can be delivered with the provided address. Why could this product not arrive.

If the customer care executive himself acknowledges tat flipkart made the error, it is only fair to give the product at the price at which i had ordered it. I. E at 7999 and not the present 10999

I request that the product be given to me at the then quoted offer price.

Return id:[protected]
[protected]@yahoo.com