[Resolved]  Flipkart — I'm complaining about the company that sent a dead mobile phone redmi 3 s prime. And after that company cannot help for its replacement.

Address:431721
Website:Flipcart.com

I have order redmi 3 s prime mobile phone on flipcart. And i'm received the dead mobile in the box it cannot start. After that i have call flipcart customer service for its replacement. The customer service of flipcart say the mobile was pickup by currier on 22 april. Today is 25 and no one can pickup and the pickup shipment is cancelled. And today identify return request. And i'm call flipcart customer service for its replacement the customer say your not file complaint against the replacement and you file complaint against replacement is today your product will be pickup on 29 april and new handset is you receive on 5 may 2017. What can i do the flipcart company cannot help for replacement.
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Jun 1, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Apr 25, 2017
Updated by Drxsayed
Company sent me dead redmi 3 s prime mobile phone and company cannot help for the replacement.
Verified Support
May 01, 2017
Flipkart Customer Care's response
As the replacement product has been shipped and will be delivered on or before 5th May.
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