[Resolved]  Flipkart — infinix hot s3x mobile

Address:Hassan, Karnataka, 573201

Dear Sir/Madam
Today Flipkart customers care executive call me around 7:30pm from No-[protected] over my issues she don't want to resolve my issues honestly and she telling visit Infinix authorized service center . I am asking why should I go to service center even I was escalated my issue within Flipkart under replacement policy. If i want go means I need one day leave. Why should I go I am clearly telling to flipkart I will not go Infinix authorized service center. I was escalated my issues within under replacement policy. If Flipkart want resolve my issues honestly then Flipkart only arrange someone to take my Mobile then where you want what you want how you resolve all you can do then Flipkart want to rectify after that my mobile if issue rectify then return me. She want any prof so that I am attached video clip so please see all flipkart customers executive that video and take necessary action .
Please see the below given details and your written as per details no one came to me resolve the issue without your written below given words. Flipkart Not worked honestly on my issue hats why still today pending so that i am requesting you resolve my issue as soon as possible.
I am escalate my issue from binging from when i received delivery from your arranged wish master and also I rises my issues that under your return policy. You were arranged tech visit in between that my issued rises but not solved my escalate problem and third time again flipkart arranged that time technician inform you i am not happy with his service and mobile performance. But flipkart arrange fourth time technician visit and ensured me within 28/01/19 will be attend but still now no one visited me regarding my escalate issue rectify.
We have escalated your issue to the concerned team. We will resolve your problem by 30 Jan, 4:00 PM. You will get a call from a number starting with +9180679We have escalated your issue to the concerned team. We will resolve your problem by 28 Jan, 7:00 PM. You will get a call from a number starting with +9180679Engineer Allocated: Dear Customer, Jeeves engineer KHWAJA SAIT, [protected] will call you to fix an appointment for the tech visit of your MOBILE .

On Tue, Jan 29, 2019, 2:55 PM Chandrakant Chitragar
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Mar 14, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2019
Flipkart Customer Care's response
We will revert on it.
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