[Resolved] Flipkart — Insisting for refund | |
My relative (Sh. Virender gupta) ordered one mobile handset redime 8 for rs. 8000/- on 21.03.2020 vide order id od[protected] and payment was made online while booking mobile handset. However, due to national lockdown the product could not be delivered. Now, when lockdown has been lifted up, my relative talk to customer care of flipkart with regard to delivery of mobile. Flipkart customer care people asking him to cancel the order and get the refund. But now the same mobile handset is costing for rs. 10000/-. My relative wants delivery of the product as after keeping the money for more than three months they want him to take refund. Desirable: delivery of product or refund along with compensation so that the same product could be ordered with increased price because default was on part of flipkart in delivery. Was this information helpful? | |
Aug 9, 2020 Complaint marked as Resolved Flipkart did not delivered the product. We finally had to cancel our order. Flipkart customer support has been notified about the posted complaint. Verified Support Jun 12, 2020 Flipkart Customer Care's response We will revert on it.
Verified Support Aug 09, 2020 Flipkart Customer Care's response Hi, Order ID: OD[protected] We have been trying to contact you on your number [protected]. However, there was no response. We would like to inform you that your Redmi 8 (Ruby Red, 64 GB) order with order ID OD[protected] can't be delivered. We request you to kindly cancel the order. We sincerely apologize for the trouble this might have caused. Your patience & understanding will be highly appreciated in this related. Thank you for shopping with Flipkart, we value your presence. | |
Add a Comment | |
55%
Complaints
46717
Pending
0
Resolved
25443
View all 46717 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment