Flipkart Internet Private Limited, — redmi note 7 pro not delivered and order cancelled without information-misleading customer

Dear Flipkart Customer care,

I have ordered the Redmi Note 7 Pro in flipkart online on date: 25.10.19 with the order ID : OD[protected] and flipkart send the message : Your Redmi note 7 pro has been shipped and will be delivered by 01.11.19.

DRAMA by flipkart : on Date: 02.11.19 received the message from flipkart : we have escalated your issue to the concerned team. we will resolve your problem by 06.11.19( note: i don't aware and not raised ).

DRAMA by flipkart : received message on 06.11.19, issue resolved : has your issue been resolved ? we hope you are happy with the resolution provided. you can manage your issue and give feedback.

DRAMA by flipkart : order cancelled without any information.

This is very irresponsible and cheating customer.
we are wasting time to buy online like Flipkart.
Need immediate positive response from flipkart CC.

Thanks
Benarji
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Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2019
Flipkart Customer Care's response
Hi,
We are sorry to let you know that your order for Redmi Note 7 Pro (Astro Moonlight White, 64 GB) has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 06 Nov 19 and it will be reflected in your bank account by 14 Nov 19. Hence, closing the complaint from our end. Your kind understanding is appreciated.
Nov 12, 2019
Updated by ShivaBenz
Yes i understand, but not satisfied with the service.
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