[Resolved] Flipkart — Irresponsible Behavior towards customers | |
This is absolutely unacceptable now. I have been writing to Flipkart since the day we got the product delivered n till now no response on the services has happened... It was delivered in damaged condition and we wrote u the very day. Due to lockdown the services were stopped we understand that but now u r telling us tht it cannot be sorted. This shows a strong disrespectful image of the company itself. Was this information helpful? | |
Aug 9, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Jun 11, 2020 Updated by malika sinha The image attached isn't the correct one... The actual image isn't getting attached Jun 11, 2020 Updated by malika sinha Posted the actual image now Verified Support Jun 13, 2020 Flipkart Customer Care's response Hi, Thanks for writing in. We're sorry to hear that you're facing issues with your Bosch 8 kg Inverter ExpressWash Fully Automatic Front Load with In-built Heater Silver (WAT24464IN). Since the product was delivered to you on 06 Aug 19, it has crossed the seller's 10 days replacement period. Due to this, the seller will not be able to fulfill your return request. However, the product is covered under the manufacturer's warranty, so you can get in touch with the brand authorized service center and they'll be able to help you out. I hope this helps.
Verified Support Jun 13, 2020 Flipkart Customer Care's response Hi, Thanks for writing in. We're sorry to hear that you're facing issues with your Bosch 8 kg Inverter ExpressWash Fully Automatic Front Load with In-built Heater Silver (WAT24464IN). Since the product was delivered to you on 23 Mar 20, it has crossed the seller's 10 days replacement period. Due to this, the seller will not be able to fulfill your return request. However, the product is covered under the manufacturer's warranty, so you can get in touch with the brand authorized service center and they'll be able to help you out. I hope this helps.
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