[Resolved]  Flipkart — issue with received nokia 3 product

Address:Pune, Maharashtra, 411019

Hello team,

I had ordered nokia 3 from flipkart and due to issue with 'back' button, i have to ask for replacement for the same device. After successful replacement, again i observed same issue again so i had again sent request dated 13th oct 2017 for replacement or refund as i was totally unsatisfied with device received from flipkart.
However, i have not yet received any kind of communication regarding replacement from flipkart.
Now, device is off since yesterday, i am not able to charge it, charging with provided charger is non-functional.
This is the worst experience i had in terms of receiving faulty device and service from flipkart on customer issues.

Order id: od[protected]
Mobile number for contact : [protected] (Providing alternate number as registered number can't be used due to device issue)

I would request you to have a sincere look at this inconvenience and revert with proper refund solutions.

Thanks and regards,
Sushilkumar yadav
Was this information helpful?
No (0)
Yes (0)
Dec 16, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Nov 12, 2017
Flipkart Customer Care's response
As we have interacted with the customer and resolution provided hence closing this case.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46546
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information