Flipkart — Issue with refund for flight

Website:

www.flipkart.com

Hello,

I have an issue of refund with Flipkart. I am following up from more than 2 months but did not get any resolution yet. Below are the details of issue.

I booked a ticket in spicejet from Flipkart for travel date 25th apr 2020 and PNR is ECSL3Q. This booking was cancelled by Spicejet due to Covid and amount was refunded to a credit shell.

Later I booked another ticket for travel dateb10th nov 2020 using above credit shell amount and paid additional 1200₹ for fare difference to Flipkart. PNR number is N6RKJY, and unfortunately that flight also got cancelled by Spicejet. I received my credit shell amount back to new PNR (N6RKJY) but ₹1200 which I have paid to Flipkart is not yet refunded.

It' been more than 2 months, I called them 15+ times, raised my issue in twitter but not received my refund. Below are the latest incident number which I raised :
IN[protected] and IN[protected]

Finally I am writing my complaint in consumer forum. Please look into the issue.

Thank you,
Rishabh Gupta
+91-[protected]