[Resolved]  Flipkart — item not delivered and return initiated my courier itself without consent of me.

Address:

West Champaran, Bihar, 845455

Dear sir,

With all due respect i would like to inform you that i have ordered one product on flipcart portal vide order id no. Od[protected], at the address narkatiaganj, postal pin-845455. On 22nd october i received one call from your delivering courier from mobile number [protected] that my ordered has been arrived but will be delivered tomorrow and in the morning of 23rd i received a message that my order is out for delivery. I was waiting for full day and tried so many times on the above mentioned number but niether phone call was picked up nor item was delivered. And after that in the next morning (24th october) when i checked the status of my order it was showing that returned initiated.
This happened with me several times in the past and with many other people in this locality. The courrier agency is not delivering the items and initiating returned by themselve. This is causing hardship on the consuers and just becuase of very casual behaviour of courier agency, consumers are not getting thier order and suffering alot.
Therefore i am requesting please resolve the issue and deliver my product.