[Resolved] Flipkart — kelvinator washing machine

Nizam Deen AH

from Coimbatore, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600118

I have purchased kelvinator washing machine from Flipkart 29dec2015. I have enclosed with attachment for purchase screen shot. During warranty period I made complaint regarding program board. It was approved from customer care executive for free service for replacement. But service centre people not ready to do. They are keep on extend the days, but initially they told me that pending for items. Now they closed the ticket without my knowledge. They just closed with out of station. But I was here only. I have escalated till high level Manager ( sathya Narayanan, Rohit, Balaji). But nobody is solved my problem. I am not able to use now this kelvinator washing machine.

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Apr 21, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Mar 19, 2018

Updated by Nizam Deen AH Service center just closed the ticket for customer is " OUT OF STATION" . this is not acceptable from kelvinator service centre.

Verified Support

Mar 21, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

Mar 21, 2018

Updated by Nizam Deen AH What is the account details needed.my registered mobile number is [protected]. Already I shared screenshot for purchase screen. Please let me know what you need further. Also I spoke with Manjula from Flipkart. She aware of this matter