[Resolved] Flipkart — kitchen cabinet furniture

[Resolved] Flipkart — kitchen cabinet furniture

O OnlineShopper

Order id - od[protected] Flipkart perfect homes ramsey engineered wood kitchen cabinet I buy furniture in flipkart But they have sent wrong size Now they are not taking return They have rejected return even after their technician visit and confirmed wrong size Flipkart is worst customer care in whole world My last purchase in flipkart Amazon is best Amazon will take return of furnitures for any reason even without technician visit Flipkart has rejected return even when it is thier fault.. Product is not as per description Was this information helpful? No (0) Yes (0)
May 30, 2020 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jan 08, 2020 Flipkart Customer Care's response Hi, We're sorry to hear that you're facing issues with your Flipkart Perfect Homes Ramsey Engineered Wood Kitchen Cabinet. We'd like to let you know that the technician visit has been arranged and the same should be completed by today. The seller will take action on the return based on the update from the technician. Jan 08, 2020 Updated by OnlineShopper lol alredy technician visited day before yesterday.. he agreed wrong size sent.. he approved return.. but when he called head office guys.. they rejected return.. very bad customer service by flipkart.. maybe customer care will get ratings salary based on how many return they approve per month.. so they reject all the returns.. Jan 08, 2020 Updated by OnlineShopper when the item is not as per description.. u must have taken return immediately.. without any questions asked.. but u have rejected return and delaying.. and playing games... trying to escape and avoid taking return.. so i m hurt... so i m moving to consumer court i[censored] dont arrange return today.. Verified Support Apr 20, 2020 Flipkart Customer Care's response Hi, Greetings from Flipkart! We are sorry for the trouble caused. We would like to thank you for confirming that you would like to retain the product. Your kind understanding and cooperation are appreciated.
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