[Resolved]  Flipkart — laptop micromax

Address:160071
Website:Flipkart

One of the micromax laptop claimed to be 6gb but in actual only 2gb was installed. We approached to flipkart regarding this but they washed their hands away, we should complain to micormax. I placed several calls to micromax but [protected] refused to entertain us. I emailed to flipkart as well as micromax the bills, but they refused accept their products.
According to micromax we have been cheated by flipkart by selling us an ingenuine products.
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Feb 15, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2018
Flipkart Customer Care's response
We will revert on it.
Feb 24, 2018
Updated by mani096
Dear Flipkart till now you have not solved my problem, I have submitted everything to you but no call no emails received from your end.
Feb 24, 2018
Updated by mani096
Why my complain is marked as resolved as no solution is reached as yet...you told me you are in touch with the micromax..
Complaint comments 

Comments

I have been asked to provide this Ticket id as none of Flipkart email address provided is working from my end. I was given to understand that they will provide me a different email address as "" is not working but again they forwarded me the same above mentioned email. I guess something is wrong with you guys. So iam attaching the email received from Micromax ...

Greetings from Micromax!!

Reference to your ticket id- 797841

We apologize for the inconvenience caused to you.

This is further to your query, we would like to inform you that the IMEI numbers / Serial No. shared by you aren’t of any genuine Micromax device and doesn’t match our records as well .Therefore the product is not genuine and will not have any warranty/Non-warranty services available from us.

For any product/warranty related issues or concerns, we would request you to get in touch with the seller of the device.

We hope this addresses your concern amicably.

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