[Resolved] Flipkart — laptop ordered on 11th october 2018 not delivered yet

VIRAL0512

from Rajkot, Gujarat

Address:

Kutch, Gujarat, 370110

I had purchased a hp laptop as on 11th oct 2018 and paid throug credit card. They had assured me to deliver on or before 22nd oct 2018. As per tracking status that product was packed by seller as on 15th oct 2018 and waiiting to pick up by courier partner. Since 16th oct 2018 i continuosly following up their exicutives tbrough mail, calls and twitter and every time they give false sympathy and extends the promise date of delivery. From 22nd oct to 24th and then 26th and then 28th but till 28th product has not been shipped. Really they dont care customers after making payments to them. I have to bear bysiness loss because of non availibility of laptop because of flipkart..
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Nov 1, 2018

Complaint marked as Resolved

Complaint has not been solved yet. No one is there to care for consumers. Product has not been shiped till now.

Flipkart customer support has been notified about the posted complaint.

Oct 30, 2018

Updated by VIRAL0512 Complaint has not been solved till now. Their executive has promised to solve the same but has not been solved till date. So please update for the same and do not mark as solved without proper solution.

Nov 01, 2018

Updated by VIRAL0512 After completion of 20 days of payment and repeated follow up to flipkart, No resolutiin till date. Please update for the same and solve my issue if flipkart really care for customers. I have to bear huge business loss as i have to leave some audit assignments due to non availibility of laptop due to poor service of flipkart..

Verified Support

Nov 02, 2018

Flipkart Customer Care's response We will revert on it.