[Resolved] Flipkart — Led lamp purchased from flipkart got damaged in a month's time

sunil.jain

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400060

Bought 2 led lamps @2400 from flipkart which generally comes with at least 1 year warranty but it stopped working with in a month. Right from very first day it started showing heating problem & if the lamp is kept on for long it goes off due to over heating. With the days passed the duration reduces & it started getting off mere after 15 minutes & finally the lamp the light was getting dimmer day after day & finally it stopped working in a months time. I did not expected such fake products are being sold at flipkart. Contacted customer care, giving the standard reply that items can not be returned after 10 days. Led lamps getting corrupted in one month, even raid side sellers would have been selling better quality products than flipkart.

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May 20, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2016

Flipkart Customer Care's response Hello, Greetings from Flipkart! We are unable to find order detail or contact information hence we request you to contact our customer care on below detail. Call us: We're available 24 hours a day. [protected] Mail us: [protected]@flipkart.com Hope this helps ! Thanks for shopping with Flipkart.

Aug 28, 2016

Updated by sunil.jain one of the order id is OD[protected].

Mail already sent to flipkart customer care, no reply yet.

Mar 22, 2018

Updated by sunil.jain Nothing has been done in this regards, Flipkart is fooling people, Good thing is I stopped using Flipkart & switched to amazon & did not get a single chance to complain, Thanks Amazon.