[Resolved]  Flipkart — Lenovo K3 Mic not working

Address:

Bangalore, Karnataka

As I bought the Lenovo K3 note phone through Flipkart by registering in Flipkart sale. (Order Number: OD[protected] for a week it worked well with minor operational problems like battery doesn't stay long as promised and some times speaker stops working and sometimes mic. I thought it might be due to network problem. but all of a sudden mic stopped working and no one can hear me when they call me or when I call them. I called the customer care of Flipkart and they promised to resolve the problem by 7th august 2015 evening 6.30 PM. On 7th august 2015 a person called to my number and asked me to update my mobile (which i already did). I said its been updated. then the person once again asked me to do "Factory data reset" to run and update the mobile set. if the problem is not resolved he will call me by 8th august 2015. I did as he asked and the phone still not working. Flipkart technical team didn't called me yet and when I call customer care ([protected] and [protected]) phone numbers no one is receiving my call. I feel like they don't have responsibility of the product after delivery. I like to the product to be replaced, if not possible its better to refunded and i return the product. also attached here for the request of return request sent by Flipkart.