[Resolved] Flipkart — Lenovo K3 Note battery issue | |||||
I, I Naveen Kumar Madeti bought a Lenovo K3 Note on Flipkart on 15th October 2015 and got it delivered on 21st October 2015. As and when I opened the box I could see that the battery is physically not good I feel like there is some powder kind of thing is inside and it is not as good as how a new battery should look. I afraid that if keep charging and it burst's out...! who is going to take that responsibility. When I called Flipkart customer care from my number (+91-[protected]), people are just saying some or other thing and not resolving my issue. Please help me out with a resolution and provide me a replacement for this. Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Oct 26, 2015 Flipkart Customer Care's response As per previous interaction, we see that the concerned team had interacted with customer today and confirmed that battery condition is good and hence we have re-directed him to visit the service center to double check if there is any other defect and get us for further assistance. Customer has agreed, So closing the case.
| |||||
 1 Comment | |||||
Comments
I made a call to flipkart customer care and the representative really frustrated me so I said that I will go to the service center to fix it. It's not flipkart executive skill set that convinced me to say so. I am feeling very bad that It's not even been one week and the flipkart is making me to walk into the service center and I am disappointed on flipkart in regards to this. As I clearly said that my battery is not physically good still they are saying to fix it with the service center... All the way I am worried is...if I keep the charging and battery burst's out who is going to bear the responsibility...? flipkart is more responsible about it's sales rather than it's customers safety and security...
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46710
Pending
0
Resolved
25442
View all 46710 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information