[Resolved] Flipkart — Lenovo k5 note plus not working | |||||
I ordered a lenove vibe k5 plus from flipkart which i received on 27 feb 2017. I registered a complaint with lenovo on 28. I tried my sim and there were no signals in phone i tough my sim was corrupted so i ordered a new sim still the phone did not got not got any signal. I tried different functional sim in that phone but none work. I contacted lenovo customer care and they suggested to get the phone replaced as the sim slot of the phone is not working due to which the phone never receive signals and no call can be made. I contacted flipkart customer care at 8:00 am in morning on 2 feb and they assured me that a technician will visit my house in 24 hours but by 7:00pm. I did receive an email that my request has been cancelled. I call the customer care again to verify and they suggested that that it was a technical glitch and he has raised a new request and suggested to wait for next 24 hours. I again made a call to customer care on 3 feb at 3: 00pm and i was inform that the technician did tried to call me and my phone was switch off due to which my yesterday request was cancelled and no new request has been placed. He said he is gong to place a new request and i have to wait again for next 24 hours for the technician to come. Was this information helpful? | |||||
Apr 9, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Mar 09, 2017 Flipkart Customer Care's response We can see that the issue has been addressed by the relevant team already.
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